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Compliance Corner

Find here the guides and documents you need to effectively build your 4Life business.

In this guide you will find:

Best Practices Guide

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Useful links

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Frequently Asked Questions

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Best Practices Guide

Our products are simply good and, just like you, we want to share them with the world.

However, it is important that our enthusiasm for communicating does not lead us to spread incorrect information:

• Let’s avoid any statements that could damage the company’s reputation.

• Let’s share enthusiastically, yes, but always with verified and accurate information.

Protecting 4Life and protecting your business starts with YOU. Be precise: details make the difference.

PRODUCT

PRODUCT

  1. Responsible statement about products. Focus on wellness. 4Life products are food supplements. They are NOT intended to cure, treat, diagnose, mitigate, or prevent diseases. If a customer has a medical condition, suggest that they visit a doctor. Their health is the most important thing!
  2. Address people in good health. Recommend responsibly. Offer products to people who are in good health.
  3. Be objective. Personal opinions may differ from scientific evidence. Be professional, share only scientifically verified information.
  4. Promote the use of supplements. Food supplements are a convenient way to ensure essential nutrients, especially when the diet is insufficient due to lack of time or specific preferences.
  5. Use Official Materials. Always use and share verified sources from the official 4Life Europe website. In the Media Library you will find the “Product Profile” document, with everything you need to know about each product. Teach your team the importance of sharing verified information.
  6. Pay attention to differences between markets. 4Life operates in more than 25 markets worldwide and must comply with local regulations. For this reason, product information may vary between the U.S. and Europe. Make sure you use the appropriate material for your market.
  7. Choose Innovation and Science. By purchasing 4Life products, you are choosing products backed by years of scientific research and innovation. Share very high-quality products that support overall wellness. Did you know that 4Life is a pioneer in Transfer Factor research? Discover how these unique ingredients support your immune system. Click here
  8. Communicate with a broad audience. 4Life products are very diverse and can serve a wide audience to support their personal wellness. Regardless of lifestyle, anyone can benefit from the science behind each 4Life product.
  9. Check product labels. Remember the importance of respecting the indications on each product label:
    • Children: Remember that most products are for adults, not children! Check the information in each product profile.
    • Pets: 4Life products are not designed to be given to animals unless the label states otherwise. Currently, in the European market, there are no products available for animals.
    • Weight Management: No product causes weight loss, but some may help control it. Remember, details make the difference!
  10. Follow the instructions: Dosage and Uses. Promote only the dosages and uses indicated on the labels. Did you know that changing the recommended dosage of the products can reduce their effectiveness or alter the beneficial results they provide?
  11. Clear Classification: Food Supplements. 4Life products are not medicines but food supplements. Although in the U.S. products may be classified as dietary supplements, in Spain, the correct term is “food supplements.” Use the appropriate classification for Europe.

Excellence begins with good practices!

BUSINESS

BUSINESS

  1. Avoid stockpiling. Buy the products you need for personal consumption and to serve your customers. Remember you don’t need to accumulate stock: Preferred Customers receive their purchases directly at home.
  2. Do not buy products for qualifications. It is prohibited to purchase products in excess just to qualify for commissions, bonuses, or rank advancements.
  3. Set the right expectations. Income is earned based on effort. Maintain realistic expectations about income as a 4Life Affiliate, focusing on effort and growth. Avoid using terms like “passive income” or “residual income,” as they can create false expectations. Instead, communicate clearly and responsibly, using expressions like “additional income” or “supplemental income.”
  4. Market products as an Affiliate. As a Preferred Customer, you can freely buy and consume 4Life products, but if you want to resell them, you must enroll another Preferred Customer and change your status to Affiliate.
  5. Affiliate Regulations and Responsibilities: Learn about 4Life’s rules and procedures and communicate them to your team as part of best practices. In the Policies and Procedures document, you will find all the information necessary to build your business in compliance with current legislation. When inviting new Affiliates, ensure they understand the key points of the contract and their responsibilities.

By following these best practices, you not only protect our brand, but also build a solid business. Let’s make 4Life a trustworthy business!

SOCIAL MEDIA

SOCIAL MEDIA

  1. Be a 4Life ambassador. Be professional in what you say, how you act, and how you present the 4Life brand to others. Always present yourself as an Independent 4Life Affiliate. Your identity is key.
  2. Create quality content. Take advantage of free tools to edit photos and videos, create authentic posts, write well, with good grammar and spelling. Your words reflect our brand. Review your content to make sure your post is error-free and well written.
  3. Share your experience. Let your followers know how much you enjoy 4Life products, how you prepare them, and at what times of the day you consume them. Help your audience see themselves in your posts and generate interest in learning more.
  4. Use visual material. Use the 4Life Media Library to create attractive and professional posts. Check the useful links section below.
  5. Get inspired by the best. Follow 4Life’s posts on Instagram, Facebook, YouTube, and other official channels.
  6. Promote a healthy lifestyle. Be a role model. Share your diet, exercise routines, and how 4Life products fit into your life.
  7. Share reviewed and approved content. If you have doubts about what you can publish, review our Compliance folder in the Media Library or contact our Customer Service department.
  8. Sell responsibly. If you want to sell products on an external website, make sure you contact the Compliance Department to obtain authorization through the external web contract. We help you protect your business by reviewing whether the content complies with regulations.

Together we can make 4Life a brand that shines in every post. Your voice matters!

Media Library

Find marketing materials suitable for the legal framework established in the European Union.

Go here

European Food Safety Authority (EFSA)

EFSA is a scientific guidance organization that protects and informs consumers by ensuring that all information shared about food supplements is scientifically approved.

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Claims according to the market

4Life Europe is a member of AFEPADI, the Association of Dietetic and Food Supplement Companies, through which we rely on to comply with local regulations in force for supplements.

Go here

4Life Transfer Factor™ Guarantee

At 4Life we are committed to science and to maintaining the highest quality standards. We focus on carefully designing each of our products and maintaining optimal levels for their manufacturing.

Go here

You may also be interested in...

DSA
Direct Selling Association Code of Ethics

Go here

4Life Policies and Procedures
Everything you need to know to build your business

Go here

Non-Compliance Form
If you need to report any non-compliance with regulations

Go here

Frequently Asked Questions

Can I recommend 4Life products to a person who often gets sick?
4Life products are intended for people in good health and are food supplements. They are not designed to treat diseases as indicated in regulation 3.14.
You cannot relate a 4Life product to any disease or treatment or say that it cures or prevents diseases.
Why is the same claim about the same product allowed in the United States but not in Europe?
Because current local regulations may vary by country and, in general, regulations on food supplements in Europe are stricter than in the U.S. For this reason, you must always use the official material of the European market in which you operate.
I am very satisfied with the earnings and benefits I generate as a 4Life Affiliate. Can I share this information with people I invite to the business?
Avoid making income promises or showing checks when presenting 4Life. While it is normal to share your enthusiasm, this can create false expectations and legal repercussions for both you and 4Life.
Statements about income, lifestyle, or earnings are not allowed without proper legal disclosure. Always check regulation 3.15 and the Income Disclosure Statement on 4life.com.
What status do I need to be able to sell 4Life products?
To sell 4Life products, you must have Affiliate status.
If you are a Preferred Customer you cannot sell 4Life products, but you can purchase them for personal use or share them with others through MyShop.
How can I sell online?
MyShop is the main way for Affiliates and Preferred Customers to resell products and share them with others.
Affiliates can sell 4Life products on an external website, as long as they comply with the company’s established regulations.
What do I need to do to sell 4Life products on an external website?
To sell 4Life products on an external website, you must be an Affiliate, and it is mandatory to request prior authorization from the 4Life Compliance Department before publishing or managing any content on your external site, as stated in regulation 3.2.
What will happen if my external website does not receive authorization from 4Life?
The Compliance Department team will ask you to make modifications to your website so that it complies with 4Life regulations.
Can I sell on Amazon?
The sale of 4Life products by Affiliates on auction platforms such as eBay or through e-commerce sites like Amazon is strictly prohibited. However, under specific conditions, you may sell on external sites or promote our products on social media for sales purposes.
I no longer work with my external website nor do I manage it. Why am I being contacted to modify the content on it?
The owner of an external 4Life site (e.g., external website, Facebook profile, or other channels) is responsible for the content.
It is important to note that even if you did not create your page or profile, or have not worked on it for a while, as the owner of this external site, you are responsible for the content posted there.
If you don’t know how to modify the content yourself, you can rely on our suggestions or contact an external IT professional of your choice.
What will happen to my external website or social media profile as a 4Life Affiliate if I decide to take a break and resign as an Affiliate?
If you cancel your account, you must remove your external website and any content related to 4Life within 3 days. You cannot use 4Life trademarks or materials if your account is inactive, suspended, or cancelled, as it would be an intellectual property infringement.

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